Parts Department FAQ
What happens after I order a part?
After a part has been ordered we will tell you how long you can expect to wait before we receive the part. Once we receive it we will give you a call and you can pick it up. If the part was ordered through the service department you can expect the phone call to come from your service adviser.
What if I order the wrong part?
If you can provide us with your vehicle serial number it heavily reduces the chance of getting a wrong part. Parts that have been installed, opened or indicated at time of purchase as being “non-returnable” can not be returned. Otherwise parts accompanied by the original invoice within 10 days of purchase may be returned. A 10% restocking fee may apply.
I have an older vehicle can you still help me find a part?
As vehicles get older parts become harder to look-up and source. We will do the best we can to find what your looking for or offer suggestions of where you might be able to find parts if we can't get what you need.
What sort of parts are you able to order?
OEM General motors parts is what we specialize in. We can source some aftermarket parts and accessories for your GM or other make vehicle too.
Do you offer add on accessories?
GM has great add on accessories. We stock a lot of them! What we don't have we can order in for you and we also have a catalog of non-GM accessories as well to suit what your looking for.
Have more questions? Call our knowledgeable team: 1-877-477-3941
Or find their email addresses below.
WE'RE HERE TO HELP! CONTACT OUR COLLISION TEAM:
PARTS (877) 278-5162
With 29 years of experience coming from Penner Chev and carrying on with Ledingham, Jason Rosner has been our long running Parts Manager! He enjoys reading a good mystery novel, quadding, spending time at their cabin, and playing games. Jason has been married to his wife Bonnie for 25 years and they are blessed with 2 boys and a daughter.
Assistant Parts Manager
Having a total of 11 years in the Parts Industry, with 6 here at Ledingham, Brian Letkeman is our Assistant Parts Manager. Brian grew up in Winkler and moved to Grunthal in 2004. He is married with 2 boys. Brian is currently working on getting his private Pilots License. He enjoys the outdoors, sports, target shooting, and muscle cars.
Earl was born into the automotive industry! His father owned Landmark Motors, and when that was sold in 2009, he joined our Ledingham team with the Parts Department. Earl resides in Landmark with his wife. They have 3 children and 1 grandchild. Earl spends a lot of his free time involved in church ministry, family ministry, and looking after his elderly father. While not doing those activities, he also enjoys hockey and playing golf. A neat tidbit about Earl is that while growing up, their family pet was a monkey named Cherokee! Next time you are in the dealership, be sure to swing by the parts department and ask Earl more about him!!
Questions and Answers about Tom! 1. What is your favourite GM vehicle & why? Corvette - I think it speaks for itself! 2. What is your favourite thing to do in Steinbach? Movies at Keystone 3. Where did you grow up? Winnipeg 4. Where is your favourite place to eat? Sushi Garden 5. Who inspires you? My family 6. What was the best concert you ever went to? Rush 7. Where’s your favorite place in the world? Anywhere I can go fishing 8. What’s your favorite movie? Super Troopers 9. What’s the craziest thing you’ve ever done? Skydiving 10. What are you currently watching on Netflix? Star Trek The Next Generation 11. What’s the coolest thing you’re working on right now? Setting up a blacksmith forge 12. Who would you most like to swap places with for a day? POTUS 13. If you could visit anywhere in the world you’ve never been, where would you go? South Africa 14. What are some of your pet peeves? Bad drivers